Returns & Exchanges
At FYE, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are here to make the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Return
Take your package to any authorized carrier location or schedule a home pickup through our logistics partner.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing